Rochester & Western NY · Since 2002

You can't stop it. You can be ready.

Preparedness beats prevention.

Gemini is the IT Managed Service Provider that gets small businesses prepared for the coming attacks nobody wants to think about. Flat-rate, local, and accountable since 2002.

Preparedness comes first

Backups first. Everything else second.

When people ask what we do, we tell them we do backups. They're surprised, because they assumed we sell computers. We won't sell you a mouse until your backups are in place. Without them, nothing else matters. Every small business can be hit, and the ones that recover quickly are the ones that prepared before it happened.

Questions? Call us any time at 585-205-8430.

Learn More
Backups
First
IT professionals collaborating
What we do

Your Complete Managed Service Provider

We procure, install, and maintain all of the hardware and software necessary for stable, secure, and reliable systems — so IT stops being something you think about.

New Offering

Security & Compliance Consulting

Times are changing, and staying compliant is paramount for any successful business. We will help ensure you have the proper security and compliance standards your industry demands, then build the plan to close every gap — including sourcing and managing any additional vendors needed to carry it out.

The attack happens while you're asleep

Attacks are usually timed for the middle of the night. You walk in, and every screen shows a ransom message. Then you find that the server is locked, and so are the backups. Your business is down for the day, at least. It doesn't have to be longer than that. Being prepared is what makes it temporary.

Data Security

Antivirus alone isn't enough anymore. Traditional antivirus works from a list of known viruses. Today's attacks are behavioral, so we use endpoint detection and response (EDR) that notices what doesn't make sense: a login from Rochester and then Salt Lake City two minutes later, or a computer opening a hundred spreadsheets in one second. Plus spam filtering and patch management to close the common doors.

Enterprise focus

24/7 Remote Monitoring

From stability assessments and performance monitoring to identifying out-of-the-ordinary events, our surveillance keeps everything running smoothly.

Desktop Support

An employee has an IT question? They call us and get a real person — never a robot on the other end of the line.

Network Installation & Maintenance

Essential hardware and software installed quickly and securely, plus ongoing maintenance and enhancement to keep systems stable.

Vendor Liaison

When a job requires specialized services, we locate and manage the proper third party — saving you the headache of searching yourself.

Enterprise focus
The Gemini Difference

Why Use Gemini?

We serve mid-market and enterprise organizations who require nothing less than the highest standard of infrastructure security. Founded by Russ Ziskind, our philosophy is simple: Our team is our #1 priority. By making our employees feel like #1, they naturally treat our customers like #1. Our high team retention means you aren't dealing with a revolving door of new techs—building immense trust, goodwill, and long-term confidence in your security.

We treat your network like our own. It's printed on the back of our business cards, and our clients will tell you we mean it.

Focused IT engineer at work
  • Proactive Support

    Our team watches your systems around the clock, because attackers don't work 9 to 5. We catch problems before they become outages.

  • Remote Support

    So you'll have minimal wait time.

  • Accessible Support

    Because nobody wants to talk to a robot. We even specialize in translating English to Geek Speak and back again.

Main Phone Number
585-205-8430
Get in touch

Ready to ensure your IT is working as hard as you are?

Not sure where you stand? Book a Security & Compliance Consultation, or just ask us a question. No pressure.

Main Phone Number: 585-205-8430

Media inquiries and brand information: Media & Brand

For MSP Owners

Are you an IT company owner interested in merging or becoming part of the Gemini Alliance?

Join a network of trusted MSPs across the Northeast. Click here to learn more about partnership and acquisition opportunities.

Learn More